External website

Open external website?

You are leaving the app to open in a new tab. Your current map and settings will stay here.

Continue to website

PRIVACY / THIRD-PARTY AI

What may be sent

Allowing enables these OpenAI-dependent features for this sign-in. You can optionally remember approval for your account on future sign-ins, until you turn it off or this disclosure changes. Before signing in, permission covers only account-creation safety checks; the new account needs its own approval. Declining leaves these actions off; the map and features that do not need this processing remain available.

This does not enable optional photo AI memory or community learning. Those remain separate choices.

Change this choice in AI processing settings in your preferences. Turning it off removes remembered approval and stops future gated requests on this browser or app session; it cannot recall data already sent or cancel processing already underway.

OpenAI handles submitted data under the applicable service terms and data controls. This permission is not a promise of zero retention or a guarantee about model training. Read the privacy policy.

Skip to content
Start here

Recover access and send useful feedback

Know where to find help and what details make a problem easier to fix.

3 minute guide4 steps
Where to start in the appMenu → Help & information → Help Center
  1. 01

    Find the relevant help

    Open Help Center or How to guides under Help & information. Use the guide for the exact workflow, and check any visible service or layer status when a provider is unavailable.

    Open Help Center for field-ready answers, guided instructions or a report about a problem.
  2. 02

    Recover the existing account

    Use Forgot password on sign-in for a password account. If you registered with Google or Apple, try the same method. Check spam or junk for verification emails and use the newest code.

  3. 03

    Describe the problem clearly

    Use the feedback or support controls. Include what you tapped, what you expected, what appeared, the app version, device and approximate time. A screenshot of the error is useful after hiding private content.

  4. 04

    Protect your sign-in details

    Do not include passwords, verification codes, private keys or a teammate's private location in a report. If a save fails, preserve the draft and use the available retry option before closing the app.

KEEP EXPLORING

Back to all field guidesGet help with this feature
Recover access and send useful feedback | VENATRIQ guide | VENATRIQ